Manage your password Update or reset your password Must be different from your last five passwords.Can include these special characters: ~ # $ % ^ & * () / : ?.It's good practice to change account passwords every few months, and we require that you change your T-Mobile ID password once a year. & amp amp amp amp amp amp amp amp amp amp amp amp nbsp Note: Home Internet customers who did not provide an email address for service notifications and receive a paper bill, or have canceled all other lines on their T-Mobile account except their Home Internet and can no longer log in will need to contact customer care at 1-84 to provide their email address to register for T-Mobile ID.Enter the registration PIN, then select Verify my email.Check your email for the registration PIN. Fill in your name and email that was provided during activation.If one has not been created, follow one of the alternate methods on this page.įollow these steps for T-Mobile Home Internet only accounts. If you add T-Mobile Home Internet to your account with a voice or mobile internet line, you can use your existing T-Mobile ID to manage your Home Internet account. Important: If you had a T-Mobile account in the past, such as a previous prepaid account, or an account that was canceled, and you want to reuse the email from that account, see the steps for the Email already registered error. Select Next, then follow the on-screen steps to complete the registration.Biometric verification: T-Mobile app and biometric credentials such as Face ID or fingerprint recognition.If you skip this step on a prepaid account, you won't have access to your account Account PIN verification steps: Use the account PIN/Passcode set up during activation.Selecting Send to a different number will register the number the code is sent to and not the number that started the registration process. Phone verification steps: 6-digit verification code sent to your mobile number. Alternatively, you can send the code to a different email address.
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